Privacy Policy
This privacy policy explains how Ciné-Lieux Solutions collects, uses, and protects personal data when you use our online platform and services. Ciné-Lieux Solutions is a company specializing in filming location management and services, including location scouting, permitting, site management, and production support.
Data We Collect
We collect information to provide and improve our services to you. This may include:
Information you provide to us: We collect information that you voluntarily submit when you use our site, such as when you register for an account, submit inquiries through contact forms, or use specific service features. This information may include your name, company name, project details, and any other information you choose to provide. (Note: We do not collect phone numbers or email addresses directly on our site in all cases, and request you do not share sensitive personal information through general contact forms).
Information we collect automatically: When you visit our site, we automatically collect certain information about your device and usage patterns. This includes your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This data helps us understand how users interact with our site and enables us to improve its functionality and your experience.
Information from other sources: We may receive information about you from third parties, such as business partners or service providers, to the extent permitted by applicable law and handled with appropriate security measures.
How We Use Your Data
We use the data we collect for various purposes, including:
To provide and maintain our services: Using information to operate and deliver the services you request, such as providing access to our location database, managing your account, and facilitating communication related to production support.
To improve and develop our services: Analyzing usage data to understand trends, test new features, and enhance the overall functionality and content of our online platform and services.
To communicate with you: Responding to your inquiries, providing customer support, and sending you service-related information. (Note: we will use contact information you provide for these purposes).
For security and fraud prevention: Protecting our site, services, and users from security threats, fraudulent activities, and unauthorized access.
To comply with legal obligations: Using information as required to meet legal or regulatory requirements.
Legal Basis for Processing (GDPR)
We process your personal data based on the following legal grounds:
Performance of a contract: Where processing is necessary for the performance of a contract to which you are a party, or to take steps at your request before entering into a contract (e.g., providing you with location scouting services you requested).
Legitimate interests: Where processing is necessary for our legitimate interests or those of a third party, provided these interests are not overridden by your fundamental rights and freedoms. This includes improving our services, preventing fraud, and ensuring network and information security.
Consent: Where you have given explicit consent to the processing of your personal data for one or more specific purposes (e.g., opting into a specific service feature). You have the right to withdraw your consent at any time.
Legal obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
Data Sharing
We may share your personal data with third parties in the following circumstances:
Service providers: We may share data with trusted third-party service providers who perform functions on our behalf, such as hosting, data analysis, and customer support. These providers are obligated to protect your data and use it only for the purposes for which it was shared.
Legal requirements: We may disclose your information if required by law, court order, or government regulation, or if we believe such disclosure is necessary to protect the rights, property, or safety of Ciné-Lieux Solutions, our users, or others.
Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of the transaction. We will notify you of any such change and your options.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your Data Protection Rights (GDPR)
Under GDPR, you have specific rights regarding your personal data:
The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the details provided below.
Cookies
Our site uses cookies and similar tracking technologies to enhance your experience, analyze site usage, and for other operational purposes. You can manage your cookie preferences through your browser settings.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children without parental consent. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, and the revised policy will become effective immediately upon posting. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this privacy policy or our data practices, please contact us by mail at our company address:
Ciné-Lieux Solutions
50 Rue Montmartre, 3rd Floor
Paris, Île-de-France, 75002
France